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    Crystal Cove

    !!!!! Plus

    InSt James, Barbados

    TripAdvisor Traveller Rating

    trip advisor

    Based on 2238 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    Crystal Cove teams a beachfront location with three grotto-inspired pools – complete with rock formations, waterfalls and a swim-up bar.

    Crystal Cove is set in eight acres of tropical gardens on Barbados’ west coast, overlooking a white-sand beach. It’s got a peaceful feel, but is less than a 10-minute drive from Bridgetown, the island’s capital.

    Tiered swimming pools wind through the grounds, accessorised with a bar hidden behind a waterfall. There’s a couple of restaurants, too, and activities like cookery classes and cocktail making.

    • Rooms: 88
    • Floors: 2

    Things you'll love

    • Beachfront location
    • Easy access to Bridgetown
    • Grotto swim-up bar

    Location

    • Beachfront
    • On the west coast of the island in the parish of St James
    • 5km from Bridgetown
    • View Location

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. With the option to dine in the sister hotel Turtle Beach Resort. Selected alcoholic and non-alcoholic drinks. Afternoon tea. Snacks at set times.

    Facilities

    View all facilities
      accommodationData.facilities
    • Outdoor pool

      There are 3 levels to the pool and it winds around the gardens and sun terraces, with features like a waterfall and a cave. Plus it's right on the beach, so you have sea views from your sunbed.

    • Reflections restaurant

      With buffet breakfast and lunch, as well as à la carte service for dinner. And you can choose to dine on the poolside terrace, too. There's a smart casual dress code, so shorts or swimwear please.

    • Beach restaurant

      Offering casual lunches and early dinners.

    Rooms

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    • Double Room with Garden View and Balcony

      You'll have views of the garden from your balcony with this double room. Inside the décor is bright and cheerful with smart, comfortable furnishings and you'll find extras such as an audio dock and a TV. There's also a safety deposit box provided for your valuables.

    • Double Room with Sea View and Balcony

      There's a traditional feel to the décor in these double rooms but you'll find lots of modern touches. There's a safety deposit box for your valuables - plus a TV and an audio dock. Outside you'll be able to enjoy the sea view from your balcony.

    Manager
    14 Jan , 2020 Villarosa2andme
    The location is very nice and the location is good, but the food is absolutely terrible! Concerning the price they are charging I do not understand how they can continue. The property do not have any ambiance, the bathrooms is like in a hospital. And its just expensive and sad. Despite the all inclusive we had to go out for lunch every day, and we would prefer the dinners outside as well. This place must have greedy owners with no respect for its guests. This was a sad experience.
    Coming home?
    13 Jan , 2020 tonyhelen1986, 7348409
    The warm and generous welcome set the tone for our fabulous stay. This was our third time at this resort. Sophia Babb, the general manager has an amazing team whose goal is to make your stay memorable.
    Christmas in Barbados
    09 Jan , 2020 Royrobertsthomas, 4413273
    There are two things that will make your holiday, 1. the intimacy, location and size of the hotel and 2. the staff. They are the nicest people and it is of no suprise that guests go back year on year for Christmas at Crystal Cove. May time though to eat out. There are some lovely restaurants and hotels close by to try.
    Truly a first for us.
    09 Jan , 2020 pigeonsisniceTWO
    Oh dear! This going to be controversial for all those Crystal Cove fans out there, but we just did not like this place at all. So much so we swapped hotels, something we have NEVER done before. We found the place to be dirty, fly ridden, with terrible service and terrible food. The staff we encountered were the (seemingly?) Unhappiest unmotivated and disinterested people we've ever come across on a holiday. There were TWO exceptions to that, namely Michael ( matre d ) and Allyson in the wine bar Location was great and the pools were nice, and the wine bar was pleasant,hence the 2 rating. Listen it's all about opinions and this is ours. We fully informed Sophia regarding the issues so that she could address them locally before we, as promised sent an email to Marriott detailing the issues that we came across during our stay. So I hope she's acted on the feedback especially around the names of colleagues we gave her. Would like to thank Joanne who helped us move hotels. To be honest we weren't the only people who moved that particular week, we are aware of at least 3 other couples/family's. Also being honest I think Virgin should shoulder some of the blame here as this hotel is priced quite highly, even for this particular island. I'm just glad I received a hefty discount and didn't pay the kind of prices that other people were quoting. There you go...truthful review. Make your own mind up if you're already booked in...you might have a totally different opinion to us.
    Perfect location and hospitality
    03 Jan , 2020 SmartMark, 609066
    If you want to go somewhere and feel relaxed and welcomed then look no further. The staff and location were fabulous. The smiling faces on all the staff were so genuine and the desire to make sure you enjoy your holiday is wonderful. It would be inappropriate to not mention Jensel, Raheem, Joan, Tracye, Tania, Kathy, Jody, Lisa, Celeste, Darren, Carldora, Brian, Pamela, Adrian, Robert, Orson, Cherise, Stephen, Kevin, Barry, Marcia, Chris B, Marinus, Johm, Trevor B, Allison, Kenton, Rayna, Fabian, Esther and Crystal, to name a few!!
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    View all  2238  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is +353 (1) 850 946 164. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

    Items marked with * incur extra charges which are payable locally

    TUI is licenced by the Commission for Aviation Regulation under Licence T.O. 021, we have arranged an approved bond, therefore your money is secure with us. TUI is the part of the TUI Group of Companies.