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    RIU Helios Paradise

    !!!!! Plus

    InSt Vlas, Bulgaria

    TripAdvisor Traveller Rating

    trip advisor

    Based on 1056 reviews

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    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    The family-friendly Riu Helios Paradise has nabbed a top location – there’s a sandy beach right on the doorstep.

    Outside, there’s a handful of pools – including a slide-packed splash park for little ones – and plenty of sunbathing space. Indoors, meanwhile, you’ve got five restaurants and bedrooms with sea views.

    Location-wise, the beach is practically on the doorstep, and as for shops and restaurants, you’ll find them around 20 minutes’ walk away.

    • Rooms: 597
    • Lifts: 6
    • Building: 1
    • Floors: 10
    TRAVELIFE CERTIFIED

    This hotel meets global standards on how it's protecting the environment, looking after staff and supporting the local community.

    Things you'll love

    • Next to the beach
    • 4 pools
    • 5 restaurants
    • Free Wi-Fi

    Location

    Platinum

    Holidays in premium hotels

    • 4T and 5T hotels
    • Minimum 4/5 Trip Advisor score
    • Luxury properties
    • 20kg luggage allowance with TUI

    Find out more about Platinum »

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    24-hour All Inclusive. Buffet breakfast, lunch and dinner. Option for Continental breakfast. Choice to have dinner at the four themed restaurants, one of which opened in summer 2019. Local alcoholic and soft drinks 24-hours. 24-hour snacks.

    Facilities

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    Rooms

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    • Double Room with Sea View and Balcony or Terrace

      These double rooms include a balcony or terrace with a sea view. There's also free Wi-Fi, a satellite TV, a mini-fridge, hairdryer and a safe*. Just so you know, air-conditioning is centrally controlled by the hotelier and is available depending on the season.

    • Superior Double Room with Sea View and Balcony or Terrace

      These superior double rooms offer a bit more space than the standard double and have a larger sofa-bed that can sleep an adult and a child, or two children. They include a balcony or terrace overlooking the sea, and come complete with Wi-Fi, satellite TV, a mini-fridge, a hairdryer and safe*. And just so you know, air-conditioning is centrally controlled by the hotelier and available depending on the season.

    Amazing Hotel and Entertainment team!
    06 Nov , 2019 Tihomir U, 274887
    The hotel is very nice, clean and big. You have all you could need for a holiday with family and even more. All the stuff is friendly. Entertainment team was impressive - really good team with profesionalists! They were good all day and had great evening shows. Very nice with the kids as well! I Recommend this place to everyone!
    A Lovely clean huge hotel with friendly staff & by the beach
    25 Oct , 2019 julie n, 186338
    A great huge hotel & I think nearly all rooms have a sea view. The hotel is spotless & cleaners are working very hard all day. The rooms are spacious & beds very comfy. It would be ideal in the summer as the beach is within walking distance, 2-3 mins. They are 3 or 4 huge outdoor pools but none are heated. We visited in Sept & tried to go in the pool, my friends watch stated it was only 21 which was too cold to swim in. It looks very inviting lots but children, babies & adults could not go in due to the coldness, such a shame because they are so clean & huge ! Even the inside pool was only 25. The staff are very friendly & the hotel inside & outside is beautiful. The food is ok but not always hot. Many managers walk around but do not ask you if the food is ok or for your feedback. The only problem we found was the quality of the drinks, hardly drinkable we paid for named brand spirits the beer & wine is okay. After staying in many Riu hotels the drinks were the worst we have ever had. People who had stayed before said the standards & quality had gone down from the previous year. We have also had much better entertainment. They do a children's disco & usually it is inhouse entertainers & every night Karoke in the bar, they could mix it up a bit. The hotel has 100's of sunbeds in the grounds to sunbathe. Rooms very clean & plenty of fresh towels. About 10 mins walk to the start of Sunny Beach resort. The steak/beach restaurant was lovely. Book up early. The spa is an extra cost
    The best family hotel we've ever been
    17 Oct , 2019 Kottikk, 298484
    We were staying in this hotel in September, 2019. We were travelling with the kid, so our requirements are quite strict. The hotel offers everything you need: a big territory, a beach with sunbeds and umbrellas, restaurants and bars, entertainment programs for kids and adults, swimming pools, a heated pool and a jacuzzi. The rooms are very light and clean. The staff is helpful and friendly. To tell the truth, it's the best family hotel we've ever been to. As for shortages, it's a little bit far from the promenade, it takes 15-20 min to get there. But it's not a big problem, if you like to walk at night. The second problem is the food for small kids, it's very strange to meet this problem in the family hotel like that, because 30% of clients are people with small babies. The food in restaurants is not kid friendly, there's no kid's menu. I hope the hotel will solve this problem in future.
    Paradise absolute Riu Helios Paradise
    16 Oct , 2019 jimmythecabbie, 186337
    A week in this hotel is enough to want you to extend your stay! FACT !! Delightful hotel staff amazing rooms amazing food amazing pools amazing gardens amazing, private beach amazing karaoke bar amazing grill restaurant amazing Italian amazing, Bulgarian amazing Asian amazing sauna amazing indoor pool amazing salon amazing massages amazing oh go on then book a week give it a try you won’t be sorry
    10 say trip with parents and 18month old
    09 Oct , 2019 Vimal V
    We recently visited the hotel for 10days via tui, and in general really enjoyed the break. The hotel is nice and clean, spacious enough that you can escape and not be on top of each other should you need. We had a 18month old with us who had no issues being entertained with the kids pool or juniors pool, we also used the indoor heated pool which has a kids section which is handy. Room came with a nice enough cot bed which was clean and the maids did a stella job cleaning up each day. The staff where pleasant enough, but we found in general the interaction forthcoming from them wasnt present. This could just be a cultural thing, but just and observation. I had my parents with us who are both vegetarians, which isnt an issue as food is available, however the choices are very limited and food is fairly repetitive. We tried the italian and asian restaurant due to the for mentioned issues with food but found they didnt really get these cuisines, as for instance the pizza and pasta that is available in the buffet restaurant was served in what is classed as the ala carte restaurant. Salads and alot of the food in drapped in "dill", now this is a bulgarian thing so i would expect in over asian or italian food...but we did, which wasnt nice. The kids shows and main shows in the evening where nice as it helped get the kids to sleep and the shows were semi decent and thought about
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    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team if you have any questions.


    Our Customer Welfare number is +353 (1) 850 946 164. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

    Items marked with * incur extra charges which are payable locally

    TUI is licenced by the Commission for Aviation Regulation under Licence T.O. 021, we have arranged an approved bond, therefore your money is secure with us. TUI is the part of the TUI Group of Companies.