Can I carry my medication or medical equipment on the flight?

If you’ll be carrying medication or medical equipment with you in the aircraft cabin, you’ll need to bring a doctor’s letter or a prescription with you. This will need to confirm that the medication is yours, and the equipment is needed during the flight – having this will mean you can pass through check-in and security easily. You can also bring liquid medication larger than 100ml through security if you have a doctor’s letter. If you’re travelling with TUI Airways you can take medication and medical equipment with you at no extra cost – give the Assisted Travel team a call on 00353 1 6937700 with the details and they’ll be able to confirm this for you. If you’re travelling with one of our partner airlines, you’ll need to give the Third Party Flying team a call on 01 693 7700 (ROI) or 028 90 389 387 (NI), as other airlines may have different policies.

If you’re putting medicines in your hold luggage, pack them in a separate bag – it will not be counted within your standard cabin baggage allowance. The bag may not exceed the maximum measures of allowed cabin baggage. If it is bigger than that you’ll need to contact our Assisted Travel team to pre-book your medical luggage allowance. Please be mindful about flight disruptions and delays when packing medication or medical equipment you may require during the flight.

We don’t specify a maximum number of medical items that may be carried during a flight. Let us know about your medical requirements – we’ll be able to check if the device is safe and permit it for travel on board. In order to check this, the team will need to make a note of the following:
• Equipment name
• Manufacturer
• Make and model
• Size
• Whether it is battery operated
• Type and wattage of battery
• Weight

We’ll also need to know whether you’ll need to use the equipment during take-off or landing, regularly, or occasionally while you’re flying.

You can carry insulin, or a pen injection device in your hand baggage during your flight without a medical certificate. Please let us know about it when you check in and ensure there are sufficient supplies of insulin in your cabin baggage rather than your hold luggage. Insulin may be inactivated if carried in the hold due to low temperatures.

If you need to receive medical treatment or use a medical device during your journey, our airport colleagues or crew won’t be able to assist you. This includes injections and any medication, which much be self-administered. If you believe you may need to use a medical device during your journey, and you are not able to perform this yourself, then somebody capable of helping should accompany you