Can I take my pet with me?

TUI flights

You can ask for your pet to be carried on most TUI flights, however we recommend you check before booking your flight due to restrictions in certain countries. Get in touch with our Cargo Department on 0208 757 4732, or email pets@ecsgroup.aero to check a particular flight can accommodate your pet or to book. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Check with your network provider.

Travel to Europe now requires the need a health certificate if the pet does not hold a passport issued by an EU state country. For further afield an export health certificate and an import permit is required for most countries, your vet should be able to confirm this .
 
How your pet will travel
Your pet can usually go on the same flight as you. All pets flying with TUI, travel in the hold as cargo and not in the passenger cabin to or from the UK. The hold is pressurised and at the same temperature as the passenger cabin.. 
 

Travel boxes must be fitted with a water bowl that is the correct size for your pet to get to. The water and a funnel needs to be fitted to the outside of the container so water can be added prior to departure. We recommend that you do not feed your pet 6 hours prior to departure and take them for a good walk prior to check in at cargo, as once you place your pet in the container it will remain there until your collect at your destination airport.

You are not allowed to medically sedate your pet prior to travel due to the pressurisation of the hold, though herbal calmers can be used or calming sprays can be sprayed in the container.
 
Flights with other airlines

If you're travelling with another airline, their policy may be different. Contact us before you book so we can check for you.