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Travel Information
I've received a text message saying my flight's delayed - where can I find out the latest information?
If we know in advance that you're flight's going to be delayed, we'll send you a text so that you can check in three hours before the revised flight time.
If you receive one of these texts, we'd recommend you keep an eye on our Travel Alerts page where you'll find details about your flight.
If you're already on your way to the airport, you'll still be able to check in as originally planned. When you arrive at the airport, please listen out for any announcements and keep and eye on the departure boards. Our airport staff will be on hand to make sure you're well looked-after.
More questions about Flight information
- Can I take my pet with me? View more details
- How do I book cargo on a flight? View more details
- I've missed my outward flight and I'll now be making my own way on another flight. Can I still use my return flight? View more details
- What's the Montreal Convention and how does it affect me? View more details
- What happens if my flight is delayed or cancelled? View more details
- When will my flight details be available on the TUI App? View more details
- Where can I find live flight information for TUI flights? View more details
- Where can I find out the latest travel updates for my holiday? View more details
- Which terminal am I flying from? View more details
