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Airport, flight and luggage

Flying with other airlines

How do I manage my booking if I'm flying with another airline?

If you're flying with another airline that is not flying under a TOM or BY flight number, submitting your passport Information, check-in options and boarding pass requests, as well as making seat* and luggage selections will be handled and confirmed by the third-party airline and accessible to you only within their booking management system on their website. TUI is not able to display changes to your flights in Manage My Booking.

To log into the airline website you will be asked for your flight reference number. Please note, this is not the same as your TUI booking reference. Your flight reference number will be a 6-digit code (7 digits for Easyjet flights) and can be found on your booking confirmation, e-ticket or in View/Edit a Booking on the TUI website.

Please note: *For Turkish Airlines you will need your ticket number to access manage your booking and for SunExpress you can manage your booking via our special portal https://www.sunexpress.com/reservation/ibe/modify?locale=en_US using your TUI booking reference

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