I'm flying with Air Mauritius, how do I manage my booking?

Air Mauritius’ online check-in opens 24 hours before your flight departs.

You can check in, add Advance Passenger Information, download or print your boarding passes or book flight extras for your trip directly on the Air Mauritius homepage.

You’ll need to enter your Air Mauritius booking reference – this is your six-character alpha-numeric TUI flight reference number, not your TUI booking reference – and surname[s].

You’ll find your flight reference number on your booking confirmation email, e-ticket, and on Manage My Booking on the TUI website or in the TUI app.

If you’re unable to check in online, you can do it at the Air Mauritius check-in kiosks at the airport. Just make sure you do this at least two hours before your flight, as this must be done before the bag drop closing time.

Seating

Seats can be selected from 30 days before your departure date via Manage Bookings on the Air Mauritius website.

Air Mauritius do charge a fee for choosing a seat online, but you’ll be allocated a seat for free at check-in if you’d prefer not to pay.

You can also upgrade your seats by calling us on 0203 451 2688.

Baggage

Your baggage allowance will be shown as you go through the booking process or on the customer documents that we’ll send to you after booking. Bookings with hold baggage included will also include hand baggage.

To find out more about your Air Mauritius hold baggage dimensions, see about checked baggage.

To find out about your Air Mauritius hand baggage dimensions, see carry-on baggage.

Extra bags, extra weight, special items, or a larger hand baggage allowance can all be purchased via Manage Bookings on the Air Mauritius website.

Meals and trip extras

Air Mauritius offer onboard meals and you can order special meals if you have any dietary requirements.

Travelling with children

For more information about travelling with infants and children on Air Mauritius flights, please see travelling with infants or travelling with children on Air Mauritius. This is where you can find out more about child baggage allowances, family seating and children’s meals, as well as lots of other useful content to help you prepare for your flight.

Assisted Travel

For more information about Air Mauritius’ reduced mobility support, please see passengers with reduced mobility and other disabilities. This is where you can find information on wheelchair dimensions, mobility assistance, travelling with hearing or visual impairments and travelling with service dogs. You can also find general information about travelling with a medical conditions.

I'm flying with Air Mauritius, how do I manage my booking?

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