How do I book special assistance for my flight?

You can you request special assistance on the Ryanair website up to 48 hours before the scheduled flight departure time. Follow the instructions here to add Special Assistance to an existing booking.

After this time and up to 12 hours prior to scheduled flight departure, passengers should contact the Ryanair Special Assistance team (subject to opening hours).

If you do not provide 48 hours' notice, the required assistance may not be available, and your travel plans may be disrupted.

In order for an airport to provide pre-booked special assistance, passengers should present themselves at the airport special assistance desk 2 hours before their flight departure time.

For more information on Ryanair’s special assistance policies, please visit their website [Special Assistance – Ryanair Help Centre].

If you require special assistance for other aspects of your holiday, e.g. transfers or accommodation, please contact TUI separately to make these arrangements on 01 6937700.

How do I book special assistance for my flight?

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