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Airport, flight and luggage

Onboard experience

How can I pay for things that I buy onboard TUI flights?

Credit and debit cards
We accept Visa, Visa Debit, MasterCard and MasterCard Debit onboard TUI flights. Unfortunately, you won't be able to use AMEX, Diners' Club, Maestro, Electron, Solo or Monzo cards though.
 
Prepaid cards

Unfortunately, we can't accept prepaid cards- including the TUI Travel Money Card- onboard. This is because, onboard our aircraft, we work in what's called an 'offline environment.' This means our payment machines aren't connected to the bank, so we can't confirm that there's enough money on the card to cover the items you're paying for.
 
Cash
Just so you know, we only accept card payments on our TUI flights.


Please note, if you are flying with Freebird, they are currently only accepting cash payments made in Euro, Turkish Lira or Pounds Sterling

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