What do I do if I delete or lose my e-ticket?
If you accidentally delete the email containing your e-ticket, or you lose a printed copy of the e-ticket, log in to your Customer Account where you can download it again. To download the e-ticket, click on the relevant booking and the link to the document will be located under Travel Documents on the side menu.
More questions about Travel documents
- I haven't received my confirmation email - what do I need to do? View more details
- What do I do if details are wrong on my confirmation or e-ticket? View more details
- What is an e-ticket? View more details
- What type of ticket will I get? View more details
- When will I receive my ticket? View more details