I have a severe nut allergy, how do I inform the airline?

We cannot guarantee an allergen free environment while travelling with us. Our in-flight meals and products do not contain peanuts or peanut products, however they might be produced at a facility that handles peanuts. Products containing tree nuts or sesame may be served throughout the aircraft.

Please call our Assisted Travel Team for further assistance. They'll also ask cabin crew to make an announcement to all passengers, asking them not to eat nut products onboard, however we cannot guarantee an environment completely free from allergens.

We also recommend you speak to the cabin crew when you board and inform them of your allergy before your flight. Upon request during your flight, cabin crew can also provide allergen information contained within the products served during your flight.

I have a severe nut allergy, how do I inform the airline?

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