Holidays 
Flights 
Hotels Only
Deals 
Destinations 
Extras
Travel Information
How important is it I take my phone away with me? Will I really need it?
If you do have a Smartphone with internet access, taking it with you on holiday will make things easier. We recommend that any documents you download, you take a screen shot of - just in case you are unable to access the internet at those times you need them. You can store them in the Travel Wallet on our TUI App. It’s also a great way to keep in touch with TUI as you can contact us through the TUI App. You can download the TUI App here.
More questions about Customer account
- Can I cancel or amend my holiday through the Customer Account? View more details
- How do I create a Customer Account? View more details
- How do I update my personal details in the Customer Account? View more details
- I booked my holiday in a Holiday Store; can I use the Customer Account? View more details
- I can’t see all of my current holiday bookings in my account, what do I do? View more details
- I haven’t received an activation email, what do I do? View more details
- I have forgotten my password, what do I do? View more details
- I want to unsubscribe from marketing emails, how do I do this? View more details
- What if I don’t want to use an account? View more details
- What is the Customer Account? View more details
- Where can I find out more about holiday extras? View more details
- Why aren’t my previous bookings showing in my account? View more details
