I can’t see all of my current holiday bookings in my account, what do I do?
Please ensure that you are listed as the lead passenger on the booking and that the name, email address, date of birth and postal address in your Customer Account, matches your booking.
More questions about Customer account
- Can I cancel or amend my holiday through the Customer Account? View more details
- How do I create a Customer Account? View more details
- How do I update my personal details in the Customer Account? View more details
- How important is it I take my phone away with me? Will I really need it? View more details
- I booked my holiday in a Holiday Store; can I use the Customer Account? View more details
- I haven’t received an activation email, what do I do? View more details
- I have forgotten my password, what do I do? View more details
- I want to unsubscribe from marketing emails, how do I do this? View more details
- What if I don’t want to use an account? View more details
- What is the Customer Account? View more details
- Where can I find out more about holiday extras? View more details
- Why aren’t my previous bookings showing in my account? View more details