What is the Customer Account?

The Customer Account is your personal holiday account where you can:

Save your holiday shortlist in one place, no matter which device you choose to shortlist on.
See all of your TUI & First Choice bookings in one place.
View your travel documents, pay the balance for your holiday and add any extras that you want.

More questions about Customer account

Can I cancel or amend my holiday through the Customer Account? View more details
How do I create a Customer Account? View more details
How do I update my personal details in the Customer Account? View more details
How important is it I take my phone away with me? Will I really need it? View more details
I booked my holiday in a Holiday Store; can I use the Customer Account? View more details
I can’t see all of my current holiday bookings in my account, what do I do? View more details
I haven’t received an activation email, what do I do? View more details
I have forgotten my password, what do I do? View more details
I want to unsubscribe from marketing emails, how do I do this? View more details
What if I don’t want to use an account? View more details
Where can I find out more about holiday extras? View more details
Why aren’t my previous bookings showing in my account? View more details