How can I pay?
Whether you booked online, via the TUI app or in a TUI Store, the best way to pay your balance is by using Manage My Booking. You'll need your booking confirmation number, departure date and lead passenger surname - all of which you'll find in the email we sent to you when you booked.
You can also call 0203 451 2688 to speak to the team. Lines are open between 8am and 8pm from Monday to Friday, 8am and 6pm on Saturday and 10am and 5pm on Sunday.
More questions about Paying for your holiday
- Can I delay the date my balance is due? View more details
- Can I make payments towards my holiday in a TUI Holiday Store if I've booked online? View more details
- Can I pay by gift card? View more details
- Can I pay for my holiday on more than one card? View more details
- Do I need to have my Gift Card with me to redeem it? View more details
- Do you sell gift cards? View more details
- How do I add a holiday voucher to my booking? View more details
- How do I find out my gift card balance? View more details
- How long will it take for my gift card reload to show on my account? View more details
- How much is the deposit I need to pay when I book my holiday? View more details
- I have lost my gift card what do I do? View more details
- What's included in the holiday price? View more details
- What is the minimum reload on a gift card? View more details
- When does my Gift Card expire? View more details
- When do I need to pay the balance of my holiday? View more details
- Where can I find out about Low Deposits? View more details
- Who do I call if I have any questions about my gift card? View more details
- Why has the price of my holiday gone down since I booked? View more details
- Will there be a charge if I pay by credit card? View more details