How do I add a holiday voucher to my booking?
Please see the back of your voucher to see details of where you can add it to your booking.
If you've booked your holiday online, you'll need to send the holiday voucher to us at:
TUI Correspondence Team
Alexandra House
1 Alexandra Road
Swansea
SA1 5ED
The same applies if you've got a compensation voucher from our After Travel Customer Support team, as long as it's still valid.
If you've booked in one of our travel shops or you've booked a cruise, then you'll need to send the voucher to us at the following address:
Travel Accounting
TUI UK
Wigmore House
Wigmore Lane
Luton
LU2 9TN
Please include your booking reference and contact details.
Just so you know, you can't add vouchers if you're travelling within 2 weeks of departure, regardless of the conditions on the back of the voucher.
More questions about Paying for your holiday
- Can I delay the date my balance is due? View more details
- Can I make payments towards my holiday in a TUI Holiday Store if I've booked online? View more details
- Can I pay by gift card? View more details
- Can I pay for my holiday on more than one card? View more details
- Do I need to have my Gift Card with me to redeem it? View more details
- Do you sell gift cards? View more details
- How can I pay? View more details
- How do I find out my gift card balance? View more details
- How long will it take for my gift card reload to show on my account? View more details
- How much is the deposit I need to pay when I book my holiday? View more details
- I have lost my gift card what do I do? View more details
- What's included in the holiday price? View more details
- What is the minimum reload on a gift card? View more details
- When does my Gift Card expire? View more details
- When do I need to pay the balance of my holiday? View more details
- Where can I find out about Low Deposits? View more details
- Who do I call if I have any questions about my gift card? View more details
- Why has the price of my holiday gone down since I booked? View more details
- Will there be a charge if I pay by credit card? View more details