Holidays 
Flights 
Hotels Only
Deals 
Destinations 
Extras
Travel Information
Why has the price of my holiday gone down since I booked?
Like most holiday companies, we have flexible pricing - which means the cost of our holidays may go up or down.
Once you've booked your holiday, the amount you pay is frozen. So if the cost goes down, you won't get a refund on the difference. On the other hand, if prices go up, you won't pay a penny more either. Find out more in Our Agreement (ROI only).
More questions about Paying for your holiday
- Can I delay the date my balance is due? View more details
- Can I make payments towards my holiday in a TUI Holiday Store if I've booked online? View more details
- Can I pay by gift card? View more details
- Can I pay for my holiday on more than one card? View more details
- Do I need to have my Gift Card with me to redeem it? View more details
- Do you sell gift cards? View more details
- How can I pay? View more details
- How do I add a holiday voucher to my booking? View more details
- How do I find out my gift card balance? View more details
- How long will it take for my gift card reload to show on my account? View more details
- How much is the deposit I need to pay when I book my holiday? View more details
- I have lost my gift card what do I do? View more details
- What's included in the holiday price? View more details
- What is the minimum reload on a gift card? View more details
- When does my Gift Card expire? View more details
- When do I need to pay the balance of my holiday? View more details
- Where can I find out about Low Deposits? View more details
- Who do I call if I have any questions about my gift card? View more details
- Will there be a charge if I pay by credit card? View more details
