How do I know if my hotel has a rep service?
While you're away, you can speak to us anytime. We're available 24/7 via the TUI app. We also offer a rep service at some of our hotels. This will be mentioned on the individual hotel page if available.
You can also find out about the service you'll receive while on holiday in the "about the hotel" tab on the hotel details page. You can also find out more about the service you'll receive from TUI while on your holiday here.
More questions about Searching for a holiday
- Can I book a holiday to Disneyland Paris? View more details
- Can I see TripAdvisor reviews on your website? View more details
- Can you send me a brochure? View more details
- Can you send me holiday prices? View more details
- Do you sell golfing holidays? View more details
- How do you work out your hotel ratings? View more details
- How is the LGBTQ+ community viewed at my travel destination and how can I find out more? View more details
- I'm going on honeymoon - what name should I travel in? View more details
- I've shortlisted a holiday but the price has gone up - Why is this? View more details
- When can I book a holiday for next year? View more details
- Where can I find out more about diving holidays? View more details
- Why can't I find flights for the dates I want? View more details