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Holidays
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HOLIDAYS
Flights
- hotel only
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HOTEL ONLY
Deals
- Destinations
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DESTINATIONS
Extras
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EXTRAS
TravelInformation
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Travel Information
AccountAndBooking
ASK A QUESTION
Search our database for answers
BROWSE OUR FAQs
What is the Customer Account?
How do I create a Customer Account?
How do I update my personal details in the Customer Account?
I haven't received an activation email, what do I do?
I have forgotten my password, what do I do?
I can't see all of my current holiday bookings in my account, what do I do?
Why aren't my previous bookings showing in my account?
Where can I find out more about holiday extras?
Can I cancel or amend my holiday through the Customer Account?
I want to unsubscribe from marketing emails, how do I do this?
I booked my holiday in a Holiday Store; can I use the Customer Account?
What if I don't want to use an account?
9) Can I cancel or amend my holiday through the Customer Account?
If you booked online
You can find details of how to amend or cancel your booking on the booking overview page within your customer account.
If you booked in a retail store
Please pop in to the store that booked your holiday, to find your store please use the store locator
If you booked over the phone
Please call 1850 946 164