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ASK A QUESTION
Search our database for answers
BROWSE OUR FAQs
Can I take my wedding dress as hand luggage?
Why can't I add extra luggage when I'm checking in online?
How many bags can I take on my flight?
Can I pool our luggage allowance?
When's the latest that I can add luggage to my holiday or flight booking?
Can I drop off my luggage the day before I fly?
What happens if my luggage is too heavy when I get to the airport?
What is my luggage allowance?
How much duty-free can I bring back?
Can I take a pushchair and a car seat on my flight?
Do I get luggage labels?
Can I carry liquids on the flight?
Can I carry baby milk or baby food in my hand luggage?
What things can't I take in my hand luggage and my hold luggage?
Can I carry a drone as luggage on a TUI flight?
Can I take a musical instrument on my TUI flight?
What time do I need to drop off my luggage for my TUI flight?
What is my luggage allowance for sport or diving equipment?
How much duty-free shopping can I bring into Mexico?
Do we get extra luggage allowance for our wedding stuff?
6) Can I drop off my luggage the day before I fly?
Currently, it is not possible to drop off your bag the day before you fly.