10) Do you cater for customers who are deaf, hard of hearing, blind or visually impaired onboard a Marella Cruise?
Customers with sensory impairments are welcome, but please be aware that access to the facilities on board, gangway access, and tenders ashore can be difficult. We recommend that anyone who is hard of hearing or has vision impairments should always be accompanied by a fit and able companion to guide and assist them.
However, if someone particularly wishes to travel alone they can speak to our Special Assistance Team on 01 605 6500, who will assess the risk based on individual requirements.
Calls are charged at local rates but this may also depend on your service provider.
We've also teamed up with AccessAble to provide detailed access guides for all of our ships. Here you'll find detailed information you may need to work out if the ship is going to be accessible to you.
Sorry we couldn't help. Please contact us
for more information;
Thanks for your feedback. We'll use it to improve our answers.
Does this answer your question ?