BROWSE OUR FAQs
My Holiday Rep was really helpful - how do I let you know?
How do I leave feedback for you?
I filled out a customer service form when I was in resort - what happens next?
Why didn't I get the seats that I chose using Select Your Seat?
When will I get a reply to my complaint?
I had an accident whilst on holiday, how do I report this?
I need to send in photo & video evidence of my recent holiday, where do I send it?
How do I make a complaint about my holiday?