1) How can I make a change to my booking?

You can use Manage my Booking to change your holiday if you booked a package holiday on our website or on the TUI app and your flights were scheduled to be with TUI Group Airlines. If you have a flight-only or accommodation-only booking, if you added insurance to your booking, or if your holiday includes a flight with an airline other than TUI Group Airlines, please call 01 693 7700. Opening hours for 01 693 7700 are as follows:

Monday, Tuesday, Thursday, Friday: 9am to 6pm   
Wednesday: 9.30am to 6pm 
Saturday: 9.30am to 5.30pm

If you booked in a TUI Store, please call 01 693 7701 between 9am and 5.30pm from Monday to Friday, and if you're calling from Northern Ireland, please call 0203 451 2778.