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  1. Why won't the website let me enter my full name?

  2. Why's the website charging me the same price for a child and an adult?

  3. How do I use a promo code on your website?

  4. Which airline am I flying with?

  5. What is a late booking fee?

  6. How old do I need to be to book a holiday?

  7. How do I book interconnecting rooms?

  8. I'm booking a family holiday but my baby hasn't been born yet - what do I put as their initial?

  9. Can I book a single room?

  10. How do I add on a special request?

  11. Can I book twin centre holidays online?

  12. Will I need to pay a deposit at my hotel?

  13. How do I know my booking is confirmed?

  14. How much do you charge for infants?

  15. What do I do if I get technical difficulties while I'm booking?

  16. What are the Package Travel and Linked Travel Arrangement Regulations 2018?

13) How do I know my booking is confirmed?

After you've made your booking, you'll see a confirmation screen that shows your booking details and reference numbers. We'd suggest you take a note of these for your reference.

We'll also send a confirmation email to the email address you provided, within 24 hours of the time you book.

If you haven't received a confirmation email, please contact us for assistance.