Choose airports
  Accomodation Only

Destination List

Select a date

Search

  1. My Holiday Rep was really helpful - how do I let you know?

  2. How do I leave feedback for you?

  3. I filled out a customer service form when I was in resort - what happens next?

  4. When will I get a reply to my complaint?

  5. I had an accident whilst on holiday, how do I report this?

  6. I need to send in photo & video evidence of my recent holiday, where do I send it?

  7. How do I make a complaint about my holiday?

2) How do I leave feedback for you?

To contact us after you've returned from your holiday, please email, write or call. You will need to provide the following information:

- Reference number
- Lead name on the booking
- Date of departure and flight number
- Your email address and phone number
- Your full postal address

Telephone:
1850 946 164 (ROI)
028 90 389 387 (NI)

Email: aftertravelcustomersupport@tuiuk.com

By post:
TUI After Travel Customer Support
12th Floor Alexandra House
Alexandra Road
Swansea
SA1 SED
UK