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  1. Why won't the website let me enter my full name?

  2. Why's the website charging me the same price for a child and an adult?

  3. How do I use a promo code on your website?

  4. Which airline am I flying with?

  5. What is a late booking fee?

  6. How old do I need to be to book a holiday?

  7. How do I book interconnecting rooms?

  8. I'm booking a family holiday but my baby hasn't been born yet - what do I put as their initial?

  9. Can I book a single room?

  10. How do I add on a special request?

  11. Can I book twin centre holidays online?

  12. Will I need to pay a deposit at my hotel?

  13. How do I know my booking is confirmed?

  14. How much do you charge for infants?

  15. What do I do if I get technical difficulties while I'm booking?

  16. What are the Package Travel and Linked Travel Arrangement Regulations 2018?

  17. I'm worried about my upcoming holiday or about booking a new holiday - what measures are you taking to keep me safe?

8) I'm booking a family holiday but my baby hasn't been born yet - what do I put as their initial?

If your baby isn't born when you book - and you haven't chosen a name yet - enter their name as 'Inf X' followed by their surname. You'll then need to contact us as soon as you know the name so we can change it for you, free of charge.