Choose airports
  Accomodation Only

Destination List

Select a date

Search

  1. How does mobile check-in work?

  2. Why did I get a Confirmation of Check-in document instead of a boarding pass when I checked in online?

  3. Can I upgrade my seats when I check in online?

  4. I'm on the My Booking page. When I click on Check-in, nothing happens - what's going wrong?

  5. Do I need to print my boarding pass if I check in online?

  6. Can I reprint my boarding pass if it's lost or damaged?

  7. Do I have to pay to check in online?

  8. When does online Check-in close?

  9. Can I check in online if I'm travelling with a baby?

  10. I couldn't print my boarding pass when I checked in online. Can I print it later?

  11. I'm trying to check in online, but I'm getting a message saying Check in at the Airport. Why is this?

  12. Which documents do I need to take to the airport if I've checked in online?

  13. Do I need to print the payment confirmation page if I've bought extras or upgrades?

  14. I didn't check in online before my outward flight. Can I still check-in online for my flight home?

  15. What happens if I don't check in online?

  16. I've checked-in online from my smartphone. How do I save or print my boarding passes?

  17. Can I check in online?

  18. How do I check in online?

  19. What happens if I can't check in online?

16) I've checked-in online from my smartphone. How do I save or print my boarding passes?

You'll find your boarding passes at the bottom of the check-in confirmation email that we send you once you've checked in online from your smartphone.
If mobile boarding passes are available on your route, you'll receive these as well as a printable PDF. When you get to the airport, you can either show your mobile boarding passes, or a printout of the PDF. That said, mobile boarding passes aren't available on all routes - if they're not available, you'll need to print the PDF.
 
Printable boarding passes
You'll find these in the PDF attachment that we'll email to you. The attachment can be printed, copied or emailed. You'll need to print off the boarding passes and take them with you when you travel. You'll need to print each boarding pass clearly on an individual piece of A4 paper. 

 
Mobile boarding passes
You'll see these as 'pkpass' files - there'll be a separate file for each passenger and each flight. Tap one of the files to open the boarding pass, and select to 'add all'. Doing this will save all your mobile boarding passes to your phone.
 
If you have any problems saving or printing boarding passes from your smartphone, you can print them by visiting our Flight Extras website from your desktop or laptop.