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  1. I've experienced a technical error loading the shore excursion website, what should I do?

  2. How do you book shore excursions?

  3. What information is required to book an excursion?

  4. Are shore excursions included in the price?

  5. How do I pay for shore excursions on board?

  6. Do I get a discount if I book my shore excursions pre-departure?

  7. If I book an excursion online, will I receive an e-ticket or will a ticket be posted to me?

  8. Do I need to contact anyone when I arrive to confirm my booking?

  9. Can parents leave their children onboard while they leave for an excursion?

  10. Can I still book an excursion, if I am completing a Cruise & Stay package?

  11. When booking an excursion, do I need to provide my passport details?

  12. Can I book more than one excursion in a day?

  13. Why can't I see an excursion I know someone else is doing, I've done previously, or I saw when browsing?

1) I've experienced a technical error loading the shore excursion website, what should I do?

You may be using an old browser or one that is not supported for our website. Our site is optimised to run on the following browsers

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Please try switching to a different browser and reloading the page. Please note that we do not advise using Internet Explorer for browsing excursions.