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Marella Cruises

When you get back

I bought something onboard my Marella cruise, but it’s not working anymore. Who do I contact?

If you bought something on board your cruise ship and there's a problem with it, please contact aftersales.uk@hardingretail.com

Please include as much information as possible, including your booking reference, cruise dates and details of what the problem is. You may also be asked for photos of the problem and your proof of purchase.

More questions about When you get back

  • How can I obtain a copy of my Marella Cruise onboard final statement? View more details
  • I think I may have left a personal item onboard my Marella Cruise, what do I do? View more details
  • My onboard cruise account is incorrect; who do I contact to query this? View more details
  • On my recent Marella cruise we didn't stop at all ports, am I entitled to any money back? View more details
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