More questions answered
Can I change the Holiday Store that I collect my tuitravelmoney.co.uk order from?
No, once the order has been placed and confirmed we are unable to change the collection shop on our systems and it must be collected from the selected shop on your confirmation.
Can I send someone else to collect my tuitravelmoney.co.uk order?
No, only the person that purchased the travel money is able to collect it. We will hold the currency in store for seven days to allow you to collect it on a day that is most convenient for you.
My passport and driving license don't match the name on the card that I have paid for my travel money with, can I use these to collect my tuitravelmoney.co.uk order?
You will need to take along a marriage certificate or deed poll in order to confirm your name and that it has been changed legally.
What ID do I need to collect my tuitravelmoney.co.uk currency order from the shop?
You will need to take along your confirmation number, the payment card used for the purchase and photographic ID, such as a driving licence or passport.
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