BROWSE OUR FAQs
How does mobile check-in work?
When does Online check-in open?
Why did I get a Confirmation of Check-in document instead of a boarding pass when I checked in online?
Can I upgrade my seats when I check in online?
I'm on the My Booking page. When I click on Check-in, nothing happens - what's going wrong?
Do I need to print my boarding pass if I check in online?
Can I reprint my boarding pass if it's lost or damaged?
Do I have to pay to check in online?
When does online Check-in close?
Can I check in online if I'm travelling with a baby?
I couldn't print my boarding pass when I checked in online. Can I print it later?
I'm trying to check in online, but I'm getting a message saying "check in at the airport". Why is this?
Which documents do I need to take to the airport if I've checked in online?
Do I need to print the payment confirmation page if I've bought extras or upgrades?
I didn't check in online before my outward flight. Can I still check-in online for my flight home?
What happens if I don't check in online?
I've checked-in online from my smartphone. How do I save or print my boarding passes?
Can I check in online?
How do I check in online?
What happens if I can't check in online?