What if I don’t want to use an account?

Activating your myTUI account is optional and not required to complete or manage your booking but will make your TUI experience even better.

More questions about myTUI account

Can I cancel or amend my holiday through a myTUI customer account? View more details
How do I create a myTUI customer account? View more details
How do I update my personal details in a myTUI customer account? View more details
I booked my holiday in a shop; can I use the myTUI customer account? View more details
I can’t see all of my current holiday bookings in my myTUI account, what do I do? View more details
I haven’t received an account verification email, what do I do? View more details
I have forgotten my myTUI customer account password, what do I do? View more details
I want to unsubscribe from marketing emails, how do I do this? View more details
What is the myTUI customer account? View more details
Where can I find out more about holiday extras? View more details
Why aren’t my previous bookings showing in my account? View more details