Holidays 
Flights 
Hotels Only
Deals 
Destinations 
Extras
Travel Information
Why aren’t my previous bookings showing in my account?
The myTUI customer account will only show previous bookings with a departure date in the last 7 years. Make sure your account is using the same email address you used to make the previous bookings. You can access previous bookings by entering the booking reference number into the Bookings page within your myTUI customer account or on the TUI app.
More questions about myTUI account
- Can I cancel or amend my holiday through a myTUI customer account? View more details
- How do I create a myTUI customer account? View more details
- How do I update my personal details in a myTUI customer account? View more details
- I booked my holiday in a shop; can I use the myTUI customer account? View more details
- I can’t see all of my current holiday bookings in my myTUI account, what do I do? View more details
- I haven’t received an account verification email, what do I do? View more details
- I have forgotten my myTUI customer account password, what do I do? View more details
- I want to unsubscribe from marketing emails, how do I do this? View more details
- What if I don’t want to use an account? View more details
- What is the myTUI customer account? View more details
- Where can I find out more about holiday extras? View more details
