9) What happens if I have booked an excursion, but haven't received my tickets?
You won’t receive an E-Ticket to your home address – you’ll receive confirmation via email immediately after booking which you need to print off. Please ensure you have entered the correct email address when booking and also check any spam or junk email folders.
You can reprint your confirmation by accessing your “Excursion Planner” on the excursion website. You will need to supply the holiday booking reference, cruise start date and lead passenger surname used at the time of booking.
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