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At TUI, we always do our very best to make sure your flight is on time, and we’re regularly one of the top performing airlines in the UK. That said, sometimes things do go wrong, and in these cases, we’ll try to make sure any disruption to your journey is kept to a minimum.
If you’re denied boarding, or your flight is cancelled or delayed for at least 3 hours, please speak to staff at the check-in desk or boarding gate to see information that states what your rights are when it comes to things like compensation or assistance.
We’re part of TUI Group – one of the world’s leading travel companies. And all of our holidays are designed to help you Discover Your Smile.
Registered address: Company Reg. No: 116977, One Spencer Dock, North Wall Quay, Dublin 1, Ireland
Licenced by the Commission for Aviation Regulation T.O. 272
The Department of Foreign Affairs has up-to-date advice for Irish citizens on staying safe and healthy abroad.
For more on security, local laws, health, passport and visa information see www.dfa.ie/travel/travel-advice and follow @dfatravelwise.
Northern Ireland citizens should refer to www.gov.uk/foreign-travel-advice.
More information is available by checking https://www.tuiholidays.ie/f/info/travel-aware
Keep informed of current travel health news by visiting www.hse.ie/eng/health/az
The advice can change so check regularly for updates.