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  1. What's in my hotel room?

  2. What do I get within my board basis?

  3. Can I pre-book a table in the a la carte restaurant?

  4. What's the dress code at my hotel?

  5. Will I have a TUI Rep at my hotel?

  6. Will a cot be available at the hotel for my baby?

  7. Can I book activities such as Kid's Club at the hotel on my app?

  8. What do I do if I have a complaint whilst on holiday?

  9. What if I want to change my hotel or return flight whilst on holiday?

9) What if I want to change my hotel or return flight whilst on holiday?

We can check the availability and cost of alternatives for you. Please contact us if you need any support whilst you are away.

Call: +353 1699 2201
Text: 51016
Email: serviceuk@tui.com