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Why was there a child in a property that was shown as adults only?
The minimum age for children is 16 or 18 in our adult properties, which include our TUI Blue for Two and Gold range booked through the UK. Please note that hoteliers may accept bookings from other countries and on the rare occasion may accept a child booked as an adult.
More questions about Resort and hotel experience
- I booked an extra facility at my hotel but was unhappy, am I entitled to a refund? View more details
- I didn't receive my transfer either to or from the airport and had to pay for a taxi - how can I claim a refund? View more details
- I didn't receive the special request on my holiday, am I entitled to any money back? View more details
- I didn't receive the view I was expecting, am I entitled to a refund? View more details
- I had a problem with the excursion I went on, am I entitled to a refund? View more details
- I lost something on holiday - who do I contact? View more details
- I upgraded my room at the hotel but wasn't happy with the room, am I entitled to a refund? View more details
