3) Who do I contact if I've got a question about my TUI Lakes & Mountains holiday?

Reservations 
To contact us about all new bookings, please contact 1850 946 164.

Alternatively, you can email us on TUIIrelandInfo@tui.co.uk

Contact Centre opening hours:
Monday, Tuesday, Thursday and Friday: 9.00am - 7.00pm
Wednesday: 9:30am - 7:00pm
Saturday: 9.30am - 5:30pm
Sunday: CLOSED

Balance payments 
To pay your balance online please login to our holiday payment webpage.

Alternatively, you can call us on 1850 946 164  to get straight through to our accounts team - please make sure you have your booking reference number and card details. Calls to this number from landlines cost the standard rate, but calls from mobiles may be higher. Check with your network provider.

Contact Centre opening hours:
Monday, Tuesday, Thursday and Friday: 9.00am - 7.00pm
Wednesday: 9:30am - 7:00pm
Saturday: 9.30am - 5.30pm
Sunday: CLOSED

Before you travel 
For amendments, invoices and ticketing, and anything else before you go, please contact us on 1850 946 164. Alternatively, you can email aftersales@thomsonlakes.co.uk. Calls to this number from landlines cost the standard rate, but calls from mobiles may be higher. Check with your network provider.

After you travel 
If you've recently returned from your holiday and you've got a question or would like to give us feedback, please call us on 020 8939 0467. Alternatively, you can email us using our online form. Calls to this number from landlines cost the standard rate, but calls from mobiles may be higher. Check with your network provider.

You can visit the TUI Lakes & Mountains website at www.tuiholidays.ie/f/lakes-and-mountains