Ibis Styles Bali Benoa

It is one of the cheaper hotels in Tanjung Benoa area with a beach access. There is a mini market beside the hotel. The rooms are clean, the beds are quite comfortable, everything was in working order. Breakfast was alright. The staffs were really helpful.

We stayed here because we had our friends wedding next door. Hotel is conveniently located in a busy area of benoa/nusa dua. We had no problem with the hotel itself but after being an accor member for a while, ibis styles benoa had the most terrible staff. The most annoying part was when we were at their restaurant in front of the pool. We were waiting for our room to be ready and because it was lunch time and we had packaged lunch from our morning wedding ceremony, we sat there and wanted to eat while waiting. The staff offered me the menu and i politely told them that i wont be ordering anything because we already had one and just waiting for our room to be ready. Bar manager named Vincent came and told me that if we wanted to eat we had to pay Rp 50000 for corkage fee. And i asked him : ok so where should we eat? "In your room" From this moment i realised that staff has not been trained properly. He could simply just tell me that i could eat in the lobby not in the restaurant. He was so rude when talking to me and im really disappointed that he hold a title of MANAGER. Overall it was just an OK hotel, not recommended for family eventhough they have a nice pool and very clean pool water. Guest only came here if they have to attend wedding next door. They just come and go, do not expect anything out of ordinary from this hotel because they dont even have that "balinese hospitality" Worst of all towel and those blue towels were stinkssssss. Please accor you have to do something these hotel is certainly not holding ibiss styles standard.

The staff is friendly, the rooms are good. They have a narrow lane opposite the hotel which leads straight to the beach, where you can enjoy a walk. The buffet breakfast had limited options but was tasty! A free afternoon can be enjoyed by the poolside. Overall, recommended.!