HOLIDAY BOOKINGS

Our best deals are always online. However, should you need help, or advice, our sales team is available to assist you. All bookings made over the telephone may incur a service fee, so please check with our advisor at the time. Calls are charged at local rates, but this may also depend on your service provider.

You can use Customer Account to make a payment towards your outstanding balance.

To make a booking over the phone, or amend an existing online booking:

Telephone:

1850 946 164 (ROI)

028 90 389 387 (NI)

You can also email us on:

Email: TUIIrelandinfo@tui.co.uk

Groups email: TUIGroupsIreland@tui.co.uk

Weddings email: Weddingsireland@tui.co.uk

Contact Centre opening hours:

Monday - Friday: 09:00-19:00

Saturday: 09:00-17:30 - Lakes & Mountains 09:00-18:00

Sunday: 12:00-17:00

On holiday:

00 353 1 513 3401

Email: ServiceUK@TUI.com

Or text: 51016

You can pay online, just click on this link.

Alternatively, you can call our Contact Centre on 1850 946 164, between the hours listed above.

Customer service

Before you go:

For enquiries regarding amendments, invoices and ticketing, and anything else before you go:

1850 946 164 (ROI)

028 90 389 387 (NI)

Email: TUIIreland@tui.co.uk

Contact Centre opening hours:

Monday - Friday: 09:00-19:00 

Saturday: 09:00-17:30 - Lakes & Mountains 09:00-18:00

Sunday: 12:00-17:00

After your holiday:

To contact us after you've returned from your holiday, please email, write or call. You will need to provide the following information:

- Reference number

- Lead name on the booking

- Date of departure and flight number

- Your email address and phone number

- Your full postal address

Telephone:

1850 946 164  (ROI)

028 90 389 387 (NI)

Email: aftertravelcustomersupport@tuiuk.com

By post:

After Travel Customer Support

TUI 

12th Floor

Alexandra House

Alexandra Road

Swansea

SA1 SED UK

Booking enquiries call 1850 946 164