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    Hotel White Reindeer - part of the Crazy and White Reindeer Complex

    !!!!! Plus

    InLevi, Lapland

    TripAdvisor Traveller Rating

    trip advisor

    Based on 672 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    The Crazy & White Reindeer Complex is close to the slopes and full of pampering options, so it offers relaxation and get-up-and-go in equal measure.

    You’ll find this cosy retreat about 10 minutes’ walk from Levi. It’s well geared up for thawing out, and comes with communal snugs with crackling log fires and plump leather sofas.

    There’s a choice of bedrooms. Stay in the White Reindeer accommodation in the main building, or the Crazy Reindeer rooms in a separate one. And, if you've got the whole family in tow, suites sleep up to eight.

    This hotel comes with a SnowClub, where children can get involved with entertainment and activities. You can join the SnowClub entertainment team and our mascot Captain T for indoor and outdoor activities. Like snowdog-building and tobogganing, snowgolf and marshmallow toasting. There's lots of entertainment, too, like pantomimes and festive-themed parties.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App. You can also reach us by phone and SMS if you prefer. The easy-to-use TUI App is packed with info and tips. It sends you important updates, like your airport transfer times. Download the TUI App for free from the App Store or Google Play - if you switch on notifications, we'll be able to keep you updated.
    Please note that if you stay at the Crazy Reindeer, it is situated in the Annexe building.

    • Rooms: 157
    • Lift: 1
    • Buildings: 2
    • Floors: 3

    Things you'll love

    • 10 minutes from Levi centre
    • SnowClub for kids
    • Top-floor speciality restaurant

    Location

    • 300m to bars and restaurants in the village centre
    • 500m to ski lifts, slopes and a ski school
    • Facilities listed are shared between Crazy Reindeer and White Reindeer 1 and 2 hotels

      Please note: The official name of this hotel is Hullo Poro.
    • View Location

    Your Itinerary

    • Arrive in Kittila

      Santa's elves will take you to your hotel in Levi, Pallas or Yllas. You'll pick up snow clothes on the way to the resort. Then, you'll have a free afternoon to get a feel for your surroundings. Grab a toboggan and make a beeline for the snow, or take a walk through the snowy countryside.

    • Get a crash course in Lappish culture

      On this activity, you’ll take a short husky sleigh ride, and have a go being pulled on a sleigh from the back of a snowmobile. You can pay a bit extra to see an Arctic Circle crossing ceremony, too. You can spend the rest of day however you like – wrap up and play in the snow or relax in your hotel.

    • Take your pick

      Cruise through the countryside by driving a snowmobile, or sit back and relax on a sleigh as huskies lead the way.

    • Festive Fun

      On day two, head to Santa's activity area for the day to make Christmas tree ornaments and meet reindeer. Plus, you can top your day off with a face-to-face meeting with Santa himself.

    Facilities

    View all facilities
      accommodationData.facilities
    • SnowClub

      This is one of our SnowClub properties, which means Captain T will be on hand for plenty of festive fun. He’ll entertain the little ones with activities like snowdog-building, Christmas-themed storytelling and arts and crafts. Plus, he’ll be hosting special festive parties and sing-alongs. Family-friendly quizzes and games are part of the line-up, too.

    • Taivas restaurant*

      This restaurant is also known as the Sky restaurant, and you'll find its ceiling adorned with twinkling lights. It's located on the top floor and presents grandeur views of Levi. The breakfast buffet offers pastries, cereal, salted smoked salmon, feta cheese, scrambled egg, hash browns, bacon and baked beans. There's is also Mediterranean vegetables and fruits, too. And when it comes to a fruit juice choice, you can choose your selection via a tablet, even. Dinner is also a full and flavoursome buffet that includes local specialities.

    • Restaurant Ämmilä*

      This restaurant's decor is warm and welcoming. You'll find wooden flooring throughout with patterned rugs on show, too. Wooden tables and chairs, delicate lamps overhead and framed art pieces add to that homely feel. Focusing on the menu itself, lunch is a buffet number that features reindeer meatballs, fresh fish and a vegetarian option. There's also a salad section with a range of dressings. The à la carte menu is available late afternoon into evening, too. You'll have a discount at this eatery as long as you order a three-course meal and can present your hotel card. The restaurant is just a short stroll away- as it's part of the hotel complex.

    Good Location, Average Hotel
    18 Jan , 2021 rosamariia, 189936
    We visited Levi at the turn of the year (2020-2021) and I had high expectations of the famous Hullu Poro Hotel. My first impression was very good: quick and easy check-in with friendly service, nice reception with a souvenir shop and a lobby bar/cafe. The location of the hotel is excellent - short walk from the town center, restaurants, shops, cross-country skiing paths, zero point and front slopes. We had booked a standard twin room with a sauna. The room was spacious, nicely decorated and had a little kitchen corner. The bathroom was good and in excellent condition. The sauna was lovely too. What I didn’t like about the room was the beds. The room had twin beds pushed together which was highly uncomfortable. I woke up every night in the “gap” and had to get up and push the beds together. Therefore I would not recommend this for couples. Upon check-in I asked if there are any double rooms available, but if I understood correctly there are no double beds available in this hotel (at least our room type). The breakfast was good, but could’ve had a bit more variety. I am a pescaterian so for me the choice was somewhat limited. We didn’t dine anywhere else in the hotel area as many of the Hullu Poro owned restaurants were closed due to the COVID pandemic. All in all we had a good trip, but I don’t think the value of this hotel was the best. I would look at other options if visiting Levi again.
    Lovely hotel
    07 Jul , 2020 ERE5326
    Stayed for one night 7.7-8.7.2020. We had a lovely room with a bath tub. We would like to thank the receptionist for excellent service. We will definitely stay here again and recommend the crazy reindeer.
    Great hotel with A twist
    12 Jun , 2020 j_takatalo, 189929
    This is nice hotel at the Levi centrum with A twist of crazyness. There are several restaurants within this hotel complex located around the centrum of the Levi village. Rooms are nice and quiet. Breakfast is included and good.
    It was Ok ...
    29 Feb , 2020 rara213, 186225
    The hotel is in a good location within walking distance from slopes and town. The main part of the hotel was very nice but we were located in one of the outside buildings and had to go outside to get to our rooms. We did ask to be removed to the main hotel but were told it was full. The building/rooms are in need of renovation but the brown colour scheme probably does not help! The rooms were fairly clean and were kept warm which was appreciated as it was very cold outside. The shower in the room was not great with the water pressure and flow not much more than a dribble. The main part of the hotel was also very quiet with no entertainment. Like the previous comment, there was a large fire but this was not lit and just had a couple of small candles. The food in the hotel was varied and good and very pretty at the top of the hotel. Probably would not stay here again.
    Sensible Choice
    25 Feb , 2020 Sn0wman
    This was our second stay at the Crazy Reindeer. We stayed in a two-story apartment as a group of 4 adults + 1 child, booking directly with hotel was fairly straight forward. Upon arrival the check-in process was smooth and we found the apartment to be clean, functional & spacious. The only disappointing issue with the room was the comfort level of the beds. The sauna provided a nice way to relax tired legs and the living area was great for social relaxation. Although we choose to stay half-board, the apartment also included a small kitchen area that was sufficient for making simple meals. The restaurant had a buffet set-up that offered enough choice to cater for most tastes, with daily variations. As is common for ski areas, some of the dishes were a little salty for our tastes, but overall the food was really good. Overall, this accommodation more than satisfied expectations and you get the feeling of being a valued customer – happy to recommend.
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    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is +353 (1) 850 946 164. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

    Items marked with * incur extra charges which are payable locally