Hotel Riu Le Morne

We booked this hotel on the strength of other reviews on trip advisor but unfortunately found the overall holiday a bit of a disappointment. On arrival we were greeted with a nice glass of fresh fruit juice and a cold towel. Our room was not ready which we expected but we were offered the use of a shower to refresh. We had booked a limited sea view room and were given one that was fully sea facing. We did get our room about an hour before the time we were given. On first look the room was quite well presented, a good size and the bathroom was a good size but on closer inspection it was quite poorly maintained with visible touch ups all over the walls, the bathroom was in need of decoration and the shower pole was rusty, the plastic cladding on the ceiling had touch ups of paint and looked awful and the seal on the shower door leaked quite badly. The light switches were also very dirty. The room did have a good size safe in the bathroom and plenty of storage and hangers. The food was also pretty poor and most of the time it was barely warm, it ran out quickly and wasn't replaced before it ran out. The same with bowls, plates and cutlery, one day there were no bowls in the restaurant at breakfast and they came out of the kitchen carrying 4 bowls! Service was also slow and we waited for ages to get offered a drink and often resorted to getting our own. I think we only had one hot cup of tea during the whole fortnight we were there! We usually go for dinner about 8.30 but we would be lucky to find a table that was ready to be used. We did use the restaurant at the Creole hotel for lunch and the food had a slightly better selection although the service was still quite slow. We also used the 3 other restaurants and the kulinarium was quite good although the menu didn't change during our stay, the asian buffet restaurant was also worth a visit but the Indian restaurant was mediocre. We went to the bar one evening and were told to take a seat and someone would take our order and we waited 20 minutes before anyone came and then another 10 minutes for our drinks so most nights we just ended up getting a drink from the restaurant to take away with us. The minibar in the room was restocked daily and we were given a good supply of bottled water everyday. The room was also cleaned everyday but there was no consistency with what towels, bath mats and flannels were left. The bed sheets were not changed during our entire stay despite me requesting that they do so during the 2nd week. There were also dead bugs in the runner for the patio doors. For some reason everyday when the room was cleaned we came back to find all of the lights left on and the air con on full blast despite the hotel having signs asking guests to conserve energy! The sun beds were plentiful and there always seemed to be plenty available whatever the time of day although they would have benefitted from cushions. The pool also requires maintenance as many of the tiles were missing and it gave the pool a scruffy look. There were also plenty of shades available around the pools. The beach was extremely windy most of the time so we sat around the pool which provided a bit of shelter. The sand wasn't too bad although it was a bit coarse. The shoreline was quite corally and coral shoes are definitely required. Snokelling off the beach was not very good as the reef was so far out and there are lots of windsurfers and kite boarders and getting to it uninjured would be an achievement. We hired a car for a couple of days and did all the tourist attractions that we were told about at the welcome meeting which we found a little underwhelming too. The hotel grounds are well kept and it is in a nice location (although a little windy) and the communal areas of the hotel appeared better kept than the guest rooms. The staff were always very polite. I feel that this hotel is letting itself down on basic things and it would be easy to improve.

We stayed at the RIU Le Morne adults only hotel for a few weeks October - November. It’s a very nice place, we had a garden room, which was spacious and clean. Mini bar and water supplied every day. Good maid service and friendly staff, throughout the hotel. If when we go back I will book a superior room with a sea view, well worth the extra money. The garden rooms have a noisy corridor behind them, you hear all the people talking,on there way back to there rooms,after a few to many drinks. All inclusive ! Also the drains smell,on that side of the hotel. Having said that we will go back, the windsurfing kitesurfing is very good, as is the swimming with dolphins. The food was varied and tasty, but if you need a night out or breakfast out try Wapalapam, 3km away. The Riu Creole which shares a lot of facilities was a bit loud and noisy for our liking, ok if you have children. Mauritius is a beautiful place,get out and see some of it,if you go.

We spent a week here and loved it!! Bit of a queue at check in, but everything else was super. The room was lovely, the ac worked, the bathroom was great, the balcony looked out onto the sea and the mini bar topped up each day. The beach is good (you do need swimming shoes) and there is no shortage of sunbeds. The beach bar is good and the guy running it was helpful. In fact every member of staff was friendly and polite and helpful. The main dining room, and the three restaurants are excellent. Good quality food, and good quantity too. We would return like a shot!!!