ABOUT THE HOTEL
- Official Rating
- Free Wi-Fi
- Gold Medal
- Rooms: 378
- Lifts: 1 in Premium section
- Buildings: 26
- Floors: 3 or 6
This hotel meets global standards on how it's protecting the environment, looking after staff and supporting the local community.
At a glance
- Adults only
- On the beach
- Jacuzzi® rooms
- Free Wi-Fi zones
- Perfect for your wedding day
- On the beach
- 87km to Cancun International Airport
- View Location
FOOD & DRINK
- Evening Meal
Gourmet 24-hour All Inclusive with unlimited à la carte dining and gourmet cuisine. 24-hour room service. Selected international and local-brand alcohol, soft drinks, tea and coffee. Charges apply to bottled beer in the bars. 24-hour room service and minibar restocked daily. Daytime snacks.
FacilitiesView all facilities
This luxurious retreat has 16 relaxation zones and treatment suites. The Water Journey area offers different stations to invigorate the body, soothe muscles, and promote wellbeing. It includes a sensations pool with massage jets, a pressure shower, sauna and steam rooms, a whirlpool, hot and cool-water plunge pools, a mud cabin, ice room and relaxation lounge.
With a terrace lined with Balinese beds.
La Carreta restaurant
Head to this traditional-style à la carte for authentic Mexican dishes at dinnertimes. The menu stars tortilla soup, seafood ceviche, tacos and enchiladas, beef, chicken, and prawns. A tequila bar, La Cantina, is housed in the same building, specialising in flavoured tequilas that are made in-house. There are more than a dozen varieties, including coconut, chilli and coffee.
RoomsView all rooms
Junior Suite Garden View Balcony or Terrace
These junior suites come with garden views from either a furnished balcony or terrace. There's a Jacuzzi® for 2 and a king-size bed. The room also features a TV, DVD player and Wi-Fi. There's a minibar with water, beers and soft drinks, too, which is refilled once a day.
First time - quite impressed
Enjoyable experience in a beautiful resort
Superb service in every way.
Things To DoView all things to do
Have a night out on Playa del Carmen's Fifth Avenue
It's easy to find the party in Playa del Carmen – just head straight for Fifth Avenue. Make time to watch the street entertainers…View details
Items marked with * incur extra charges which are payable locally
TUI is licenced by the Commission for Aviation Regulation under Licence T.O. 021, we have arranged an approved bond, therefore your money is secure with us. TUI is the part of the TUI Group of Companies.