Costa Calero Hotel

We are at the Costa calero hotel lanzerote now & I can honestly say this is the best holiday I've had in years the staff are fantastic & so helpful & work so hard they are kind certious & fun I hate to say anything bad but it's just it would be great if you could have some ice buckets on the bars so people could help themselves or even ice machines and maybe not turn the lights out when people are still drinking outside the entertainment bar & if the manager of this hotel reads this I do hope you appreciate how hard your staff work and may I just say thanks for the table & decorations & cake for my son's birthday it was lovely. Regards Sue Morris .

This was our third visit to this hotel...and obviously like the place, or we wouldn't have come back..but sadly the Costa Calero...has lost its edge..things started on a bad note, when our allocated rooms were in the subterranean block , comparable to a dungeon..which are awful...loads of steps and slopes to get anywhere..a bit disappointing when we had sent 2 E- mails to the hotel explaining our walking difficulties..and they put us in the rooms that involve the most walking....we did manage to change...but not a good start..x The service in the piano bar, and the concert room is useless...a maximum of 2 waiters on call, sometimes people waited up to 20 minutes for a drink...resulting in queues at the bars.. Come on Costa Calero...if you advertise unlimited drinks..then you should be able to get one, when you want one..the food in the restaurants, well,... its not as good as it used to be, but you wouldn't starve... the restaurant staff, as usual were outstanding...the acts in the show bar...are exactly the same as they have been for the last 4 years..even singing the same songs in the same sequence...Guitar Legends ... they are very good..but need to change the set a little..although the Beatles Tribute was outstanding.and the Sky Circus show...was painful to say The least. The pools are outstanding, but the perimeter is looking a little tired...some repairs needed here and there. Also...I support the fact that the hotel are reducing single use plastic...and offering water in plastic cups... but...it's warm !!...and tastes horrible..and why don't we get a straw with our drinks..you have to ask for one..they are tucked away behind the bar..its the little touches that make a good hotel...and sadly the Costa Calero..is having an economy drive. I remember you used to be able to get peanuts with your drink..none of that now..you wait too long just for a drink.Also After the nightly show.someone plays music, like a disco..but they play really obscure heavy rock songs..Its a ploy to get you to leave..it is annoyingly loud.. Anyway...that was our 3rd and probably last time..unless the hotel pay attention to the reviews..

Me and my partner have just returned from a week AI at Hotel Costa Calero. We were really impressed with the hotel, its a beautiful place and kept very clean. Room was a little outdated but you don't spend much time in your room and it was kept so clean by our house keeper Natalie we wanted to give her a tip but unfortunately she wasn't around on our last day. We found the food ok, the bacon needs cooking for longer in the mornings, evenings and lunches get a bit repetitive but that's expected at an all inclusive hotel, the food we had was very nice. The wifi wasn't great and would cut in and out as it pleased which was annoying at times. All the staff were very polite and helpful. We were disappointed that we couldn't pay for late check out as there was no availability, other reviews have said similar so I am wondering if they ever actually have availability as usually if your paying extra they find a room for you. We didn't upgrade to Prestige this time we weren't sure what it was all about but may consider it next time if we return again. All in all a very nice holiday in a very lovely setting. Also the spa is lush everyone gets one free visit would recommend it. :)