As locations go, this place is on to a winner – the beach and town centre are both less than five minutes’ walk away. Plus, you get free access to the slides at Siam Park.
This hotel’s trump card is the fact that you get free, unlimited access to Siam Park – one of Europe’s biggest and best waterparks. There’s a free shuttle bus to whisk you over to the slides.
The hotel’s nabbed itself a really central location – the beach is less than five minutes’ walk away, and you’ve got cafés, restaurants and shops even closer.
TripAdvisor Traveller Rating
Based On 1590 reviews
- Official Rating
- Lifts: 1 which only serves the floor below reception where the lounge bar is situated and this is only open in winter.
Holidays with unlimited waterpark access
- Kids' clubs at selected hotels
- Unlimited access to a first-rate waterpark
- Around-the-world destinations
- Slides to suit different ages and tastes
Park Entry Offer
Free kids' admission into Loro Parque from May to October - transport not included. Loro Parque was awarded 'Best Zoo in the World' by TripAdvisor in 2017.
Food & Drink
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
Access to Siam Park included
Just a short bus ride away, Siam Park brings a touch of Thailand with added thrills and spills. Big-hitters like the Tower of Power and The Dragon keep the screams coming, while the Mhai Tai River and the huge wave pool are great for all the family. Kids get the Lost City - a fortress teeming with bridges, waterfalls, tipping buckets and 9 slides suited to youngsters.
Siam Park is off-site, but there's a free shuttle bus to the park. And just you're aware, some of the slides here may be too big for little ones. Check out Siam Park's website for all of the amazing slides and further info.
- 3 attractions have a minimum height of 110cm
- 5 attractions have a minimum height of 125cm
- 1 attraction has a minimum height of 140cm and minimum age of 14 years.
Kids’ Club by TUI Family Life for 3 to 11 year olds, May - mid-Oct
Designed for 3 to 11-year-olds, our Kids’ Clubs by Family Life offer daytime activities, five times a week. To ensure all activities suit your little and not-so-little ones, we’ve split the Clubs into age groups and tailored the activities for each. Just like in our Family Life resorts, there’s Bamse Club for 3 to 5-year-olds and @611 Club for 6 to 11-year olds, so you and your kids get a taste of the full experience. For your peace of mind, all of our Kids’ Club team are trained to UK standards by TUI, and have undergone relevant checks.
Outdoor activity pool
Activity pool. Heated in winter.
Rooms ► View all
Bungalow with Terrace
These airy bungalows come with a terrace for that bit of outside space. You’ll have a kitchenette where you can make snacks. And there’s a lounge. Wi-Fi* is also available.
Bungalow with Kids' Den and Terrace
These bright bungalows come with a terrace for that bit of space outside. There’s 2 twin bedrooms plus 1 sofa bed. You’ll have a lounge and kitchenette. Plus there’s a special Kids’ Den for little ones. You’ll have Wi-Fi*.
TripAdvisor Reviews Show more reviews »
Such a wonderful holiday
We could not have asked for a better holiday from HD! Having stayed in all inclusive resorts previously we could not fault a single moment of this holiday. The food was absolutely wonderful which we were pleasantly surprised by given all inclusive reputation for bad food. Our room was kept impeccably clean with maid service everyday bar Sunday. The pool areas were great although we did find a lot of the sun beds were "reserved" by towels left by other guests. We found this very unfair and perhaps staff should crack down on this to make it fair for all guests. The location of the hotel is great it's just the right distance from the beach and the local restaurants. We only had one minor criticism of our stay and that is we wished they had offered more traditional canarian food! It is so delicious we felt it a shame the hotel didn't make more of the local delicacies. Hopefully in the future this is something the hotel can offer more of. We had a fabulous holiday and the staff are so friendly and helpful. They go above and beyond to make sure you have a great holiday, my three sons particularly took to Jose the waiter. He was a great laugh and couldn't do enough to make our stay fun. Thank you HD and we will definitely be back in the future! ♡♡♡Love from The Etheridge family♡♡♡More
We love to stay at this hotel. The staff is so nice and funny. The food is good and also that house we are staying in . We will absolutely come here again. Of course we can't forget our best friend Chachi 😁More
Our second time staying at HD Parque Cristobal and it is just as amazing as we remember!
We love this hotel! We have just returned back here after staying in Sept 2015. We were welcomed back by Miguel and his team and they left us a lovely bottle of bubbly in our room. We love the new changes to the hotel and especially the live music on the terrace and the shows! Thank you again for welcoming us back in such a lovely way and we can’t wait to return again!More
Winter Family Holiday
Been at the hotel since the 21st November. The hotel is immaculate everywhere you look with cleaners working every hour of the day. We upgraded to a family bungalow room with a den for the kids and everything you need is in the rooms even though we went all inclusive. Staff are brilliant as is the food and drinks.More
2nd visit to this place.. lovely complex amazing attentive staff.. be sure to look out for Josè. clean accommodation excellent pool facilities. Will no doubt be back again . Tenerife is an amazing Island and here is the perfect place to stayMore
Things To Do View all »
Items marked with * incur extra charges which are payable locally
Some of the slides at Siam Park are not suitable for small children and height and age restrictions apply: 3 attractions with minimum height 110cm, 5 attractions with minimum height 125cm, 1 attraction with minimum height 140cm and minimum age 14 years. Some rides and pools may close for essential maintenance throughout the season.