TUI SUNEO Villa Dorada

Give this hotel a big miss if possible, the food ( in short supply) was always cold, the 1 toaster hardly worked, hardly any staff apart from the room maids who were wonderful. Queueing at the bar for about 10 minutes for a drink as only 1 barman was on duty most of the time. Quite a lot of the fully inclusive guests went out to eat so they could get a decent and warm meal, not what you would expect at all. Overflowing showers which spewed water into the hotel lobby and the drains were blocked and the smell was absolutely disgusting, but the reps Amy & Jess were not impressed when you went to them with any complaint. Save your money and go elsewhere, just wish we had

This is a good 3 star hotel, I really don't understand what people expect when they go on holiday in October and then moan about the pool being cold, guess what? Most outdoor pools are cold in October, especially in north-eastern Spain! Now then, on with a real review. POSITIVE POINTS:- 1. Food is very good for 3 star, plenty of choice and cooked well. A lot of pork on offer but that was fine by me because pork is delicious. I can imagine that if you are here for more than 1 week then the AI could get repetitive, but that's just the way life is so deal with it. Snacks available between meals and do the job of hitting the spot. 2. Indoor pool and Jacuzzis available meaning that if you do go in October, you have the option of a warm indoor pool and hot Jacuzzi instead of a cold outdoor pool. 3. Cleanliness of hotel is very good, cleaners do an exceptional job and always have a smile on their face. The staff on the whole, from reception to bar staff, and from cleaners to waiting on staff and cooks were all very polite and helpful. 4. The entertainment staff were fabulous, and although we are the kind of family who usually doesn't bother with that kind of stuff, I couldn't help but admire the level of energy and enthusiasm on display by Stevie and co. Excellent with children and not pushy with those who don't feel like getting involved. The evening entertainment was very good with the 'Beijing Acrobats' being particularly impressive. 5. Location is excellent, with Salou town, beaches and Portaventura all within walking distance of the hotel. Capellans beach is particularly beautiful with crystal clear shallow waters stretching out quite a distance. NEGATIVE POINT:- 1. I only have one negative remark, and it concerns the layout of the outdoor pools, it just really didn't have great feng shui i.e. I think the space they have available could be better utilized and should be re-moddled, but this would be a huge and costly undertaking. All in all, we had a great week away, and would recomend to others who travel on a budget.

The hotel was ok. It was clean and well kept. Room and pool was ok but a bit worn.The bar staff were miserable slow and rude. The reception staff were ok. Alan is a fantastic man and a credit to your hotel. Top guy. Now to the food. We ate in the hotel for the first 2 days and realised it was impossible to eat anything that is hot. The food is of a very poor standard. All food is flat cold the snacks you can get during the day are microwaved burgers and microwaved hot dogs and are always cold. We ended up spending around 300 euro eating out for the rest of the holiday. Iv never experienced bad food anywhere in spain at a hotel until I visited this place. Expect long queues on a night for a drink as the bar is also understaffed. For the record the tui reps were great. Words can not describe how bad the food was. I think they try to feed each holiday maker for £1 a day like in prison. But in prison they will make sure it's at a safe temperature to eat.