These Website Terms and Conditions will apply to: (A) Your Use Of Our Website; (B) Our Supply Of Products And Services; and (C) Our Contact With You.
In Northern Ireland this Falcon Holidays website ("Website") is owned and operated by TUI UK Limited ("TUI", "we", "us", "our") a company registered in England and Wales with its Registered Office at TUI Travel House, Crawley Business Quarter, Fleming Way, Crawley, West Sussex, RH10 9QL (company number 2830117) and which trades under a number of brands. We are a member of the TUI Travel PLC group of companies. We are fully bonded by the Civil Aviation Authority under the Air Travel Organisers Licence (ATOL) with ATOL number 2524. We are also members of ABTA The Travel Association and our membership number is V5126.
In the Republic of Ireland this Falcon Holidays website is owned and operated by Falcon Leisure Group (Overseas) Limited ("TUI", "we", "us", "our") a company registered in England and Wales with its Registered Office at TUI Travel House, Crawley Business Quarter, Fleming Way, Crawley, West Sussex, RH10 9QL (company number 2220337). We are a member of the TUI AG group of companies. Our Tour Operators Licence Number is TO.021 issued by the Irish Commission for Aviation Regulation.
Please ensure that you review all of the following sections of our Website Terms and Conditions carefully before using our Website - your use of and access to any page or part of our Website indicates that you agree to comply with and be bound by all of these terms and conditions.
If you do not agree to our Website Terms and Conditions you will not be permitted to access or use our Website.
Non-Authorised Use You agree that you shall not:
This Website displays registered and unregistered intellectual property such as brands, designs, data, content, copyright material and trademarks, with rights in the United Kingdom and/or other countries and which belong to us or to companies within the TUI AG group or which have been licensed to us. Other product and company names mentioned and third party content displayed on this Website are proprietary to their respective owners. You are not licensed to use any of the marks on our Website unless written permission is granted, and you may not meta tag any of these marks. Unless otherwise stated, we own (or are licensed to use) the intellectual property rights in the content and information in this Website, including (without limitation) all text, sound, photographs, images, logos, videos, maps, podcasts, blogs, customer reviews, graphics, design, underlying source code and software. Subject to the "Authorised Use" section above, material and information, either whole or in part, from this Website may not be reproduced, copied, republished, downloaded, posted, broadcast or transmitted in any form or medium without our and/or the appropriate owner's prior written permission.
If you wish to include a link to our Website, unless you have our written permission, you may only do so to our homepage. This Website may contain links to other websites that may either be websites operated by companies or brands which are members of the TUI AG group of companies or external websites operated by our selected suppliers or partners or other third party websites. Occasionally as you browse, book travel arrangements or use the functionality on this Website we may provide you with links or connect you to websites which may be our branded or third party branded sites. These links or connections are made available so you can search for and purchase additional services, find out further information on our services and your personal travel arrangements quickly and easily and find out about the products and services of our other group companies and brands. Please note that we are not responsible for nor do we endorse the content of these websites and your access and use of these websites will be subject to the terms and conditions of those websites.
We have made available various services, tools and functionality on this Website for your use. The information set out by us on these pages tells you how you can use these services, tools and functionality to find out about and book our products (as well as those provided by our selected partners), view content provided by us, interact with us and submit and share views with other customers. Your use of this Website in these ways is subject to these Website Terms and Conditions.
Customer Account
Account Set-up
When you make a booking with us an account will be created for you. You will receive an email after you make your booking asking you to activate your account. If you do not have a booking with us you can register for an account by providing your name and email address and creating a password. If you make a booking with us after you have registered for an account you will be able to view that booking in your account as long as you use the same email address you registered with when you make your booking. You are responsible for keeping your password safe and secure and for all activities that take place on your account.
Using Your Information
The information you provide to us will be used in accordance with our Privacy Policy.
Your Bookings
The lead passenger will be able to view details of current and historic bookings, including cancelled bookings, in your account.
Recommendations
We will include recommended holidays based on your use of our website and your previous searches. Please see our Statement on Cookies.
Shortlists
You can use the shortlist feature to store up to 10 holidays. These will stay in your shortlist until you remove them. This allows you to view the saved holidays whenever you are logged in to your account. The prices of the holidays may go up or down and you will be shown the most up to date price each time you view the holiday.
Normally when you purchase our products and/or services and book travel arrangements on this Website your agreement is with TUI and if not we will make it clear to you that we are acting as an agent for another travel provider. If you book a flight only that is operated by Thomson Airways then your contract is with them. See our Booking Terms and Conditions for the terms and conditions relevant to the purchase of travel products and holidays from us.
In addition, when you book any products or services from us, you will do so subject to these Website Terms and Conditions, our Booking Terms and Conditions and such further terms and conditions as may be applied by the hotel or cruise ship where you will be staying (together, the "Conditions of Contract"). These Conditions of Contract constitute the entire agreement and understanding between you and TUI in relation to their subject matter. By proceeding with a booking, you acknowledge that you have read and understood all of the Conditions of Contract and agree to be bound by them. However, if you do not or cannot accept our Conditions of Contract in full, you must stop using our Website immediately. These Conditions of Contract may vary from time to time. By browsing this Website you accept that you are bound by the Conditions of Contract current at the time when you browse or book.
Please note that TUI may provide accommodation, transport from a wide range of third party
accommodation providers and carriers including airlines, ships and railways. The provision of these
arrangements will be subject to the terms and conditions of each provider or carrier as part of your
Conditions of Contract with us (either as agent for the provider or carrier or as part of our holiday
package as you will see in section 1 of the Booking Terms and Conditions). Other holiday and
travel related services such as travel insurance, foreign exchange and travel money cards are supplied
by our selected service providers and are available for you to purchase through our own branded
websites or directly via the supplier website - the supply of these products and services to you shall
be subject to the terms and conditions of each service provider and not us. You can find information
on most of these suppliers and their services on our
Information about cookies and their use by us on this Website can be found in our Statement on Cookies.
Statutory Rights
These terms and conditions do not affect your statutory rights.
Updates and Changes We may remove or make changes to the products, information, content, materials, tools and features on this Website at any time without liability and without notice to you. We also reserve the right to immediately terminate or suspend your use of or access to this Website at any time and without notice if we consider that you have breached any of our Terms and Conditions. We may also change or modify all of any parts of our Terms and Conditions at any time and such changes or modifications shall be effective immediately upon their publication. You should review these regularly to ensure you are familiar with the most up to date version. Browsing and continuing to access or use our Website constitutes your acceptance of the updated terms and conditions and you agree to by bound by the updated terms and conditions.
Disclaimer To the maximum extent permitted by law, we disclaim all warranties, whether express or implied by statute, custom or usage relating to the information contained in this Website and we shall not be liable for any losses or damages whatsoever, whether in contract, tort (including negligence), or otherwise arising from this website, or from any interruption or delay in accessing this Website.
Governing Law This Website has been designed for use within the United Kingdom. By accessing this Website you are agreeing that the Courts of England will deal with any disputes which may arise between you and us, and that English law shall be the applicable law.
LAST UPDATED: October 2016 (c) Falcon Holidays 2016