The Snow Elf Hotel & Apartments

We stayed 4 nights in the 2-bedroom Alp Apartments with our family of 5 in July. These flats are pretty basic but If that is all you need then they work fine! Also great with little kids as there are no stairs. Would recommend asking for a downstairs flat during the summer if it’s warm (the upstairs flats get really hot). Also would recommend the houses further down the road (like E house) and asking for a flat towards the forest (as then you get a nice view to the forest instead of the parking lot). For a visit during the summer it’s good to know there is a nice beach with beautiful scenery around 5-minute walk away from the flat.

We booked a cottage from Lapland Hotels and believed that the accomodation would have some standard. The Kelomökki (with a double bed and single bed) was a big dissapointment. The beds were very old, the curtains and the decoration pillows and the chairs had not been changed since the 1990's. The shower was a small cabin. Didn't even dare to take a look at the sauna. Also the lightning was poor and consisted mostly of cold, lifeless halogen lamps. The pictures Lapland hotels has taken of their accomodation options in Äkäslompolo are not to be trusted! The Lapland Hotels company seems to sell these rooms to foreigners who cannot see the reality of the standard of accomodation before they arrive. Very dissapointed because I had read some good reviews on the chains other hotels and believed that they had some standard. I wrote this review in english because I feel sorry for tourists who come far away to have a holiday in this place. -Family from Finland-

We had to stay there for one night as our flight was cancelled and it was arranged for us. I would never ever book a room in this hotel as I have litteraly never seen rooms that were in such a bad shape. The furniture was old and shabby, absolutely no effort in trying to put together matching pieces, everything was carelessly fixed, only one window could be opened and that didn't properly air the room, the shower is minuscule, old carpets, the floor was cracked open, the beds were no younger than the furniture, stains on the walls and curtains. I was disgusted only by entering the room and first desinfected most of the surfaces. A neon light is used as the main light source. The breakfast was ok and the dining room reminds of a cafeteria but was one of the better places in the hotel. The only positive thing: The staff was very friendly, charming and helpful!