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Before you go

  1. Travel Aware - Stay Safe and Healthy Abroad
  2. How do I know my booking is confirmed?
  3. I'm going on honeymoon - what name should I travel in?
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Airport, Flight and Luggage

  1. What's included when I upgrade to Premium seats?
  2. Which terminal am I flying from?
  3. How do I choose my seats on the plane?
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On holiday

  1. Will I have a TUI Rep at my hotel?
  2. Can I book excursions whilst I'm on holiday?
  3. How long will my resort transfer take?
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When you get back

  1. How do I leave feedback for you?
  2. I lost something on holiday - who do I contact?
  3. My Holiday Rep was really helpful - how do I let you know?
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Anything else

  1. What ages do your kids' clubs cater for?
  2. Can I get the TUI App on an Android phone or tablet?
  3. Can I get the TUI App on an iPhone or iPad?
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Marella Cruises

  1. Can I withdraw cash with my account card?
  2. I bought something on-board my Marella Cruise, but it's not working anymore. Who do I contact?
  3. What does GAYP mean and what does it include?
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  • You're in safe hands

    We’re part of TUI Group – one of the world’s leading travel companies. And all of our holidays are designed to help you Discover Your Smile.

    Registered address: Company Reg. No: 116977, One Spencer Dock, North Wall Quay, Dublin 1, Ireland

    RIO

    Licenced by the Commission for Aviation Regulation T.O. 272

  • TRAVEL AWARE – STAY SAFE & HEALTHY ABROAD

    The Department of Foreign Affairs has up-to-date advice for Irish citizens on staying safe and healthy abroad.

    For more on security, local laws, health, passport and visa information see www.dfa.ie/travel/travel-advice and follow @dfatravelwise.

    Northern Ireland citizens should refer to www.gov.uk/foreign-travel-advice.

    More information is available by checking https://www.tuiholidays.ie/f/info/travel-aware

    Keep informed of current travel health news by visiting www.hse.ie/eng/health/az

    The advice can change so check regularly for updates.

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TUI Holidays Ireland Limited is licenced by the Commission for Aviation Regulation under Licence T.O. 272, we have arranged an approved bond, therefore your money is secure with us.

TUI Holidays Ireland Limited is the part of the TUI Group of Companies.