Cookie Notice

Cookies are small data files uploaded on your device when you visit a website or mobile app. Cookies allow a website or a mobile app to collect and store a range of data on your desktop computer, laptop or mobile device. Cookies help us to provide important features and functionality on our websites and mobile apps, and we use them to improve your customer experience.

We use Session Cookies which will automatically expire at the end of your browser session on our website and mobile apps. These are generally used for security purpose or to facilitate your use of our website or mobile apps. We use session cookies, to analyse the traffic on our website but also to remember your preference or the content of your online shopping basket.

We may also use Persistent Cookies which will be store for a longer period depending on the nature of their purpose. Persistent Cookies are used to remember your preferences and choices when you use our website or for targeted advertising and analytical purposes.

Essential Cookies

Essential cookies will be used as soon as you visit our website or mobile apps. We won’t request your consent to use essential cookies as these cookies are strictly necessary to provide the services you requested and to enable core functionality of our website and mobile apps. Without these cookies, essential features and core functionalities of our website or mobile apps will be affected.

We use essential cookies for the following purposes: security, network management, accessibility, to help webpage to load quickly, to analyse and monitor our site traffic and also for features such as online shopping basket. For example, essential cookies help us to keep track of what you are booking as you move through each stage of the booking process.

Non-essential Cookies

Non-essential cookies won’t be placed your device or collect any of your information unless you give your consent to allow us to do so. For example, we use non-essential cookies to do the following:

• To deliver relevant online advertising
• To measure the effectiveness of our marketing communications, including online advertising

 

• To deliver relevant online advertising

  We use cookies to help us deliver online advertising that we believe is most relevant to you on our website, mobile apps and other organisations’ websites. For example, these cookies help us to suggest flights from your nearest airport, holidays in destinations you have shown interest in or products you might like. These cookies may collect data about your online behaviour, such as your IP address, the website you arrived from and information about your purchase history or the content of your shopping basket.
  
  This means that you may still see some of our adverts on our websites, mobile apps and on other organisations’ websites even if you disable personalised advert on our websites or mobile apps. Such adverts are known as “non-personalised adverts” which do not use information based on your past online behaviour, purchase history or the content of your shopping basket.
   

• To measure the effectiveness of our marketing communications, including online advertising

  Cookies can tell us if you have seen a specific advert, and how long it has been since you have seen it. This information allows us to measure the effectiveness of our online advertising campaigns and control the number of times you are shown an advert so it does not become too repetitive. We also use cookies to measure the effectiveness of our marketing communications, for example by telling us if you have opened a marketing email that we have sent you.

 

With our permission, cookies are set on our website and mobile apps by other third-party organisations.
 

• To deliver relevant online advertising

  These cookies to help third-party advertisers deliver online advertising that they believe is most relevant to you on our website, mobile apps and other organisations’ websites. This means that you may see adverts from other organisations on our website, mobile apps and on other organisations’ websites.
  
  These cookies may collect data about your online behaviour on our websites and mobile apps, such as your IP address, the website you arrived from and information about your purchase history or the content of your shopping basket.
  
  These third-party advertisers may also combine data we collect through cookies in the browser of your devices with other data that we have collected.
   

• To measure the effectiveness of our marketing communications, including online advertising

  Cookies can tell third-party advertisers if you have seen a specific advert, and how long it has been since you have seen it. This information allows them to measure the effectiveness of their online advertising campaigns on our website or mobile apps and control the number of times you are shown an advert, so it does not become too repetitive.

 

You can manage non-essential cookies and change your preferences at any time by using our cookie consent solution. A link is provided in the footer across this website to enable the reselection of these preferences. This tool will set a cookie on your device to remember your preferences. You can then adjust the available sliders to ‘On’ or ‘Off’, then clicking ‘Save and close’. You may need to refresh your page for your settings to take effect.

Alternatively, you can use your browser settings to accept or reject new cookies and to delete existing persistent cookies. You can also set your browser to notify you each time new cookies are placed on your computer or other device. You can find more detailed information about how you can manage cookies at the All About Cookies and Your Online Choices websites.

You can find out how to manage cookies on popular browsers:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Microsoft Internet Explorer
• Opera
• Apple Safari

If you choose to disable some or all cookies, you may not be able to make full use of our website or mobile apps as it may disable some of our essential cookies. For example, you may not be able to add items to your shopping basket, proceed to checkout, or use any of our products and services that require you to sign in.

Where we display personalised adverts on other organisations’ websites, the AdChoices icon will usually be displayed. Clicking on this icon will provide you with specific guidance on how to control your online advertising preferences. More information is available on the YourAdChoices website.

Google Analytics also collects information anonymously on our websites. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit: http://tools.google.com/dlpage/gaoptout.

 

This Notice replaces all previous versions. We may change the Notice at any time so please check it regularly on our website(s) for any updates. If the changes are significant, we will provide a prominent notice on our website(s) including, if we believe it is appropriate, electronic notification of Cookie Notice changes.

Last update: April 2020

 

Website analytics: Website analytics help us understand how visitors engage with our website. We can view a variety of reports about how visitors interact with our website and mobile apps so that they can improve it.

Website analytics uses first-party and third-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our website and mobile apps. We then use the information to compile reports and to help us improve our site.

Online advertising: Marketing messages that you may see on the internet.